SR

[Roshan]

Hi,

is there a way we can filter SRs that have been closed and by using some keywords?

Thanks

[ErmanArslansOracleBlog]

Yes. This is easy.

Click on service request tab, press the include closed SRS to your search. Use the keyword panel in right panel and click search icon.

See attached image for the details.

"Next time , use  Oracle Support Help for assistance."

[Roshan]

Thanks. I got it. O.k I will use Oracle Support Help.